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Geniusus

FAQ

Questions parents ask

Everything you might want to know about our classes, how children learn, payments and safety.

Classes

How do the online classes work?

Classes are live on Zoom with a real teacher. Your child joins from home on a laptop or tablet, and homework, projects and class recordings are kept in your parent portal.

How big are the groups?

Groups have six children at most. If you prefer, your child can learn one-to-one instead.

How long is a class?

Every lesson is 60 minutes and follows the same friendly shape: a quick recap, a new idea, a worked example, two challenges, a short check and a moment to reflect.

How are class times chosen?

Group classes run at fixed times on a published timetable. For one-to-one classes, you pick a regular weekly slot from the teacher's open times. All times are shown in your own time zone.

What if my child misses a class?

If you let us know in advance, you can reschedule within the same month. A class missed without notice counts as taken. If we ever have to cancel, you get a make-up class or a credit.

Are classes recorded?

Yes, with your consent when you enrol. Recordings can only be watched by families in that class, and they are deleted automatically after a set period.

Learning

What ages do you teach?

Children aged 4 to 12, in three stages: Foundation (4–6), Junior (7–9) and Intermediate (10–12).

How do I know which subject and level to choose?

Start with a free demo class and a short placement quiz. Together they show which subject suits your child and where to begin.

Does my child need a robotics or electronics kit?

No. Robotics and electronics start in free online simulators. A physical kit is optional.

How will I know how my child is doing?

You get a short progress note every month, and you can see your child's projects in their portfolio. Children earn a certificate when they finish a level.

Is Geniusus an IB school?

No. Our teaching is inspired by the International Baccalaureate's inquiry-based approach, but Geniusus is not an IB World School and is not authorised by the IB.

Which language are classes taught in?

Classes are taught in English.

Payments

What does the free demo involve?

Your child joins a short live lesson and meets the teacher, and you can ask any questions. You won't be asked for payment details.

How is payment handled?

Classes are a monthly subscription for each child, paid by invoice. Brothers and sisters are combined on one family invoice, with a discount for the second child and onwards.

Which currencies can I pay in?

Families in India pay in Indian rupees. Families elsewhere can pay in euros, US dollars or British pounds.

Why aren't prices shown on the website?

We share the price after the free demo, or during sign-up once the placement quiz has shown the right course and level, so you see the exact price for your child and your country.

Can I cancel?

Yes, at any time. Cancelling takes effect at the end of the month you have already paid for. The current month isn't refunded.

Safety and privacy

How do you keep children safe online?

Teachers never message children privately or contact them on social media, every teacher has a background check, and parents of young children stay nearby during class. You can report a concern at any time.

Who manages my child's account?

You do. All our learners are under 13, so a parent creates the family account and gives consent. You can turn on a simple login for older children if you wish.

Where is our data stored?

All data is stored in the European Union, and we follow GDPR as the standard for every family, wherever you live.

Still have a question?

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